Founders' Philosophy

Our Founders' Philosophy

Zelus Material Handling is a privately owned Canadian company, designing, manufacturing and servicing overhead cranes, material handling equipment and overhead doors. Zelus was founded in 2002 by four partners, each with deep experience in the crane industry in our respective disciplines, and with the shared objective of providing excellent service to our customers in every division.

To that end, our intention was to gather together a team of experienced, talented and dedicated individuals and to develop that strength using an apprenticeship program and mentoring by our seasoned technicians to train the next generation with the same skills. With the invaluable support of each of these employees and our vendors, we have grown to a staff of over fifty, servicing the needs of hundreds of loyal customers across North America. This growth has resulted from our continued focus on quality products and service, and innovative solutions for our clients’ needs.

Our strength has been and continues to be customer support. Both the challenge and the satisfaction generated from the service industry is to provide immediate response and repairs to your equipment 24 hours a day, 7 days a week. Our technicians are there for you, recognizing your need to restore production activity, and they have the same support team available to them day or night to make that possible.

Our industry is inherently hazardous, working at heights in industrial conditions with equipment constantly evolving in design and sophistication. Our policy is and will always be “Safety First” without compromise. From our inspection and preventative maintenance programs, to our onsite repairs and installations, our goal is the protection of your employees and equipment as well as ours. We are proud of our safety record and maintain it by continued education, training, and strict compliance with our customers’ and our own health and safety policies.

With a vast collective experience, we have the capacity to engineer and manufacture or refurbish a custom crane designed for your particular facility, your job, and your environment. Alternately, we are a distributor of quality predesigned equipment and will complete the assembly in our shop to provide economical solutions for lighter duty applications.

Although we have grown, we are still the Zelus “family” and treat each other as such. We pride ourselves on lack of hierarchy; we are all workers here sharing the same goals and relying on each other for support, caring for each other and our families.

We offer you the same personal experience. We care about you, your employees, your production and equipment. Our success follows upon yours. Our job is not done until it meets with your satisfaction regardless of the difficulties that are encountered.

In our tenth year, we have become part of Steelway Building Systems, sharing the same philosophies in business, treating customers, employees and vendors fairly and with respect, and offering you the same excellence in service. We are proud of our past and look forward with excitement as we launch the new “Zelus”, still growing within our larger family.

Paul Mercuri, Todd Held, Mike Edwards and Judy Atkinson, Founding Partners